John Ouertani has more than two decades of experience in the human services field, much of that with managing ECS’s crisis shelters, piloting of San Francisco’s low-threshold, service-rich Navigation Centers and Adult Coordinate Entry Access Points for homeless adults’ pathways out of homelessness. John was an integral part of ECS’ and the city’s homelessness response during the early days of the COVID pandemic, having led ECS teams to launch 8 different Shelter in Place (SIP) hotel sites.

John is a proud fan of Bay Area sports teams, including the San Francisco Giants, San Francisco 49ers, and the Golden State Warriors. He plays basketball and enjoys music and walks in the city. John also likes to cook and possesses exceptional culinary skills.