Enhanced Care Management (ECM)

Personalized support for your health, housing, and wellbeing.


Need help navigating healthcare, housing, benefits, or appointments?

ECM provides a dedicated Lead Care Manager to help coordinate services and make sure you get the support you need. Join ECM for the following benefits:

  • No Cost: ECM is a no-cost benefit included with your Medi-Cal plan.
  • Dedicated Support: You will be provided with a Lead Care Manager who works with you one-on-one.
  • Care Coordination: We work with your doctors, specialists, pharmacists, and others to get your needs met.
  • Your Choice: Joining ECM is a choice. You can leave the program at any time and keep your Medi-Cal benefits.


Here is what ECM can offer you:

  • Transportation Assistance: Set up rides to doctor visits and appointments.
  • Whole-Person Care: Plan for your physical, mental, and dental needs.
  • Healthcare Coordination: Connect you with doctors and make appointments.
  • Housing & Community Resources: Connect you to more services like food, housing, and benefits.
  • Medication Support: Help you better understand your medications.
  • Follow-Up Care: Follow up and support for after care and treatments.


Want to submit a referral? Click below.

For more information, please email rherrmann@ecs-sf.org.