ECS staffs the San Francisco Shelters Treatment Access and Resource Team (SF-START) with ten behavioral health specialists who serve ECS’s two year-round shelters and three other city shelters. Our ten clinicians plus four information specialists provide shelter clients with coordinated and integrated services to support recovery. SF-START serves homeless male, female, and transgender adults, 18 years and older, who present with moderate to severe behavioral health issues including psychiatric, substance abuse, and co-occurring chronic medical conditions.

Our staff strives to provide individually tailored harm reduction services that assist clients in identifying risky behaviors so that, in partnership with the client, we can pursue behavioral stabilization and care plans designed to reduce the frequency and harm associated with the behavior. Services include: outreach, assessments, client goal-setting, counseling, case management, referrals, crisis intervention, and benefits advocacy.

Coordinated Entry

ECS’s Coordinated Entry program was established on July 1, 2014. Through the program, chronically homeless single adults are identified and placed in Continuum of Care housing in San Francisco. In the first year more than 150 homeless people were contacted and assessed for their housing needs and the Coordinated Entry team successfully moved 53 formerly homeless households into affordable, supportive housing throughout San Francisco. The majority of those reached by the team have been homeless for a decade or more.

For more information, contact:
Grace Telcs, gtelcs@ecs-sf.org or (415) 487-3300 x4912


ECS ADMINISTRATIVE OFFICES, 165 EIGHTH STREET, SAN FRANCISCO CA 94103 PH: (415) 487-3300 FAX: (415) 252-1743