San Francisco's Homeless Resources

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San Francisco Adult Coordinated Entry System
The Adult Coordinated Entry System, launching in November, is a key component of the Homelessness Response System that treats homelessness as an emergency to be responded to quickly and effectively. The Adult Coordinated Entry System is a consistent, community wide intake process to match people experiencing homelessness to available community resources that are the best fit for their situation. It includes a clear set of entry points, a standardized method to assess and prioritize people needing assistance, and a streamlined process for rapidly connecting people to a housing solution. The five core components of the Adult Coordinated Entry System, which are provided via Access Points, are:

o Access – connecting with Coordinated Entry via an Access Point (the locations where families, adults or youth will go to connect to HRS services for individuals experiencing homelessness).
o Eligibility – verifying status as a San Francisco homeless household
o Problem Solving – self-empowering engagement process to resolve or prevent homelessness
o Assessment – prioritizing for HSH funded permanent housing programs
o Housing – Matching and referring to housing

Assessment Initiative
The Adult Coordinated Entry Assessment Initiative is focused on completing a primary assessment with approximately 2,000 adults experiencing homelessness between August 1 and October 31, prior to full launch of Adult Coordinated Entry in November 2018.

During the initiative, adults experiencing homelessness will be enrolled in the San Francisco Adult Coordinated Entry program and given a primary assessment that will be used to determine who will be prioritized for housing based on their health vulnerability, housing barriers, and homelessness chronicity. Additionally, demographic information will be collected via a profile.

Where are the Access Point staff and partners conducting assessment during the Assessment Initiative?
In addition to conducting the Assessment Initiative at UCSF Medical Center and HSA Benefits office (at 1235 Mission), ECS opened 2 Access Points on August 6 (more Adult Access Points will open in the future):

o 123 10th Street @ Mission
o 2111 Jennings Street @ Van Dyke (United Council)

For more information about the Adult Coordinated Entry system, please email

If you are a provider and would like a member of the Adult Coordinated Entry team to come to assess at your site, contact

San Francisco Resource Centers
Serve as the point of entry to shelters for single adults, coordinating bed assignments throughout the city to maximize the utilization of space. The individual needs to physically go to one of these centers to get a reservation. The reservations fill up quickly and the shelters cannot admit anyone without one.

Mission Neighborhood Resource Center
165 Capp St.
(415) 869-7977

MSC South
525 Fifth St.
(415) 869-7977

UCHS Resource Center
2111 Jennings St..
(415) 671-1100

Glide Walk-in Center
330 Ellis St. #101
(415) 674-6012

Mobile Crisis Treatment Team
(415) 970-4000
Mon-Fri, 8:30 am - 11:00 pm
Saturdays and holidays, 12:00 noon to 8:00 pm
The Mobile Crisis Team will meet with a homeless person, assess his or her condition, and provide linkage to treatment services or hospitalization, as needed.

Connecting Point
(888) 811-SAFE (7233)
The point of entry to shelter for homeless families. Counselor will establish eligibility, get information, and schedule an in-person interview, followed by shelter placement.

A hotline cosponsored by the City of San Francisco and the United Way. They make referrals to community service agencies providing support services throughout the Bay Area. Free, confidential, and available 24 hours a day.

Project Homeless Connect
(415) 503-2123
Regular gatherings of a multitude of providers, so homeless San Franciscans can schedule a variety of services at the same time.

Aging and Disability Resources
(415) 750-4111
If you are seeking ADRC services formerly provided by ECS, please consult the list of resource centers on the Department of Human Services website.

Episcopal Community Services, Information and Referral
(415) 487-3370